➢ Location: London, W1G 9JB
➢ Permanent, Full time
➢ Salary – £24,000 + Uncapped Commission
➢ Monthly commission scheme (uncapped) (Year 1 OTE £50,000, Year 2 £65,000, Year 3 £70,000 + for an Entry Level Recruiter)
➢ Benefits package
About the Company
Re:Cognition Health is a prominent provider of clinical services specialising in cognitive impairment. We are a
recognised award winner and a leader in our fields of expertise. We deliver expert clinical care to private patients,
are one of the foremost providers of clinical trials in the world and deliver award winning medico-legal services.
Re:Cognition Health has enjoyed significant growth over recent years and has robust business plans to continue
expansion, including internationally – it is a truly exciting time to join our business.
The Role
Due to company success we are looking to expand our dedicated Patient Recruitment team, focusing on the
recruitment, retention and delivery of patients into clinical trials across multiple studies. The success of this team
plays a vital role in the overall success of the organisation. As such, this role offers a remuneration package
appropriate to such a highly visible role.
The Candidate
You will responsible for the quality of patient screening, data entry and patient communications. You will be
entrusted to provide outstanding patient care to deliver business requirements through telephone screening
patients and managing communication channels to ensure patients are kept fully informed through each step of
the process. You will also be working closely with the Head of Patient Recruitment to improve processes and
operational efficiencies and expected to work cross functionally to ensure the delivery of patients to site.
To be successful you will possess a sales mentality and are an ambitious, highly organised and hardworking
individual, ideally from a clinical environment. Whilst prior experience of patient recruitment is highly desirable,
experience with general sales or call center experience will be considered, but must possess an appreciation of
the sensitive nature of working within a clinical setting. This role provides the opportunity to make a mark within
the business and provides clear develop opportunities.
Key Objectives and Responsibilities:
• Management of patient referrals
• Telephone screening patients to assess eligibility for studies
• Completion of data entry into CRM, ensuring all data is updated in an accurate and timely way
• Understanding of study protocols
• Analysis of current processes and performance data
• Oversight of referral databases
• Involvement in patient communications across social media channels
The ideal candidate for the Recruiter role will portray the following skills and attributes:
Essential:
• Exceptional communication skills
• Sales mentality – with a sensitive & diplomatic approach
• Analytical and results driven
• Outstanding attention to detail
• Responsibility for timely data upload and query resolution
• Team player
Desirable:
• Exposure to clinical trials recruitment
• General experience within a clinical setting
• Experience of using EDC and CRM’s
• Exposure to a call center/ telephone screening environment
Recruiter Benefits:
• Continuous professional development
• Private Health Insurance
• Life Insurance